Regulated Investment Services & Costs
We are an intermediary that is acting on your behalf when delivering our services to you.
You should use the information provided within this document to decide if our services are right for you.
WHAT TYPE OF SERVICE WILL WE PROVIDE YOU WITH?
Independent advice – We will advise and make a personal recommendation for you after we have assessed your needs. Our recommendation will be based on a sufficient range of retail investment products, financial instruments and structured deposits.
A ‘sufficient range’ means that the products and services that we will advise on and recommend will be sufficiently diverse with regards to their type and issuers or product providers to ensure that our clients investment objectives can be suitably met.
WHAT WILL YOU HAVE TO PAY US FOR OUR INVESTMENT SERVICES?
You will pay for our services on the basis of an adviser charge.
We will discuss your payment options with you and answer any questions you have. We will not charge you until we have agreed with you how we are to be paid.
We will discuss with you the basis of our charges, based on the types(s) of work we are asked to undertake for you.
We will discuss with you when you will have to pay our charges, both initial and ongoing.
All charge amounts quoted below are exclusive of VAT, expenses and disbursements; these will be added to the invoice if applicable.
Advised services
For our advised services, you will pay us via an adviser charge.
Initial advice service
Our initial advice will be appropriate for you, based on your requirements and circumstances at that time. We will not ensure that any initial advice remains suitable for you at a later date, unless you select to receive ongoing services from us.
Ongoing services
In addition to our initial advice services, you could ask us to undertake further services on an ongoing basis. Details of any ongoing services that we offer are detailed later within this document.
You may at any time cancel an Ongoing Advice Service by serving your notification of cancellation to us in writing. Upon receipt of your cancellation notice for an Ongoing Advice Service we will arrange for any future payment of any associated charges to cease.
Our typical adviser charges are noted below. The exact amount may be more or less than this but will be specifically agreed with you based on the work you ask us to do for you.
Please note that as the investment amount increases, your ongoing charge may also increase.
We will confirm the actual adviser charges in writing within our separate ‘Charge Agreement’, before providing our services to you.
If we do not agree a fixed adviser charge with you at outset, you may ask us for an estimate of how much in total we might charge for any service(s) provided. You may also ask us not to exceed a given amount without checking with you first.
The cost of our services
Payment for initial advice services
Before we provide any services to you, we will gather information about your circumstances and needs. We will not make a charge for this.
| Service | Charge Basis | What we will provide | Example cost (£) |
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Full Financial Review |
· % of any amount invested – 3% upto £100,000 invested – 1.30% between £100,001 – £200,000 – 1% between £200,001 and £500,000 – 0.30% of any amount above £500,000 or · Fixed charge or · £175 per hour
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We will conduct a full financial health check which will include:- · Obtaining full details of your assets, liabilities, income, and expenditure · Identifying whether you need to take any additional actions or make further provision to achieve your goals · A review of your existing plans/policies, including pensions, investments, and protection policies to see if they are still appropriate for your needs · A report outlining our findings and recommended actions.
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· For example, based on an investment of £50,000 our charge would equate to £1500 (£50,000 x 3%=£1500)
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Once agreed, the ‘adviser charge’ amount will not change, except where your needs or circumstances differ from our initial expectations.
We will tell you how much the total initial ‘adviser charge’ will be before you complete an investment, but you may ask for this information earlier.
Payment for ongoing services
Our typical charges are:
There will be an additional charge for any ongoing work, such as periodic or ongoing reviews we carry out on your behalf. We will confirm the rate, frequency and length of any ongoing service(s) before commencing that ongoing service.
Ongoing services offered include ongoing meetings, reporting, investment monitoring and review, contact and administration.
| Service | Description | Charges and examples |
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Advised Proposition
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This service typically includes an annual review and an annual progress report. We will look to review your financial objectives and goals to ensure the continued suitability of your investments.
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We charge a standard 0.65% of the fund value for this service. For example, for a fund value of £150,000 our charge will be £975 (£150,000 x 0.65% = £975)
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Your payment options
Initial advice service
Settling your adviser charge in a single payment
Following on from our non-chargeable initial meeting, if you request additional services or accept any recommendations we have made then you will pay us an adviser charge which will become payable on completion of our work.
You will be required to settle the payment of your adviser charge on completion of our work within 14 business days. We accept cheques. We accept payment by cash. You will be provided with a receipt upon payment.
AND / OR
Settling your adviser charge by instalments
The option to pay by instalments is only available for the payment of the adviser charge on regular premium products. Payment by instalments does not relate to any ongoing charges payment which we may charge for providing an ongoing service.
The cost of our services
We will tell you how we get paid and the amount before we carry out any business for you.
INFORMATION ABOUT OTHER COSTS AND ASSOCIATED CHARGES
Aggregated Costs and Charges
We will also provide you with an Aggregated Costs document in relation to certain investment types. This will provide you with information on the total costs to you of the financial products and services that have been recommended for these investment types and illustrate the impact of those costs on your investment returns. This will include all third party product and service costs as well as our firms’ own adviser charges. This will be provided to you before any investment transactions take place and on an ongoing basis where you have selected to take ongoing services.
Other third party costs
There may be other costs, including taxes, that are payable through other parties (such as the product provider) that we may not be party to. Such charges are normally disclosed in relevant third party documentation, for example a Key Features Document.
Incentive Schemes
We operate the following types of incentive scheme/s in relation to life policies. Life policies include all insurance contracts with an investment content. This includes investment bonds, endowments, whole of life plans and personal pensions.
Further details on how we manage the conflicts arising from the incentive/s scheme/s outlined above are contained in our conflicts of interest policy which we can provide to you upon your request.
Capturing your needs
We are committed to providing you with a service that meets with your individual needs. To enable us to achieve this objective it is important that you are open and frank with us and provide us with all of the necessary information that we will need to deliver a service that reflects your needs e.g. any existing mortgages or other loans you may have. This will enable us to identify products that best meet with your personal circumstances. It will also help us to identify any specific needs regarding the methods by which we deliver our services to you. For example, if you need information in large font or Braille due to sight difficulties, we can provide you with that.
Our communications will ordinarily be in English, both in respect of oral and written communications.
In addition, where requested we can provide a translated version of this document.
Further information on how we collect and use your personal data is set out in the separate Data Privacy Notice that we have issued to you.
If you are at all unsure about which investments right for you, you should ask your adviser to make a recommendation.